Flight Attendant                                                             New Century Schoolbook

 

RACHEL HUANG

4215 West Pinegrove Drive

Madison, Wisconsin 54709

(608) 272-1945

OBJECTIVE: Flight Attendant

QUALIFICATIONS

      Excellent experience gained as a Waitress, Salesperson and Assistant Store Manager. Deal tactfully and effectively with difficult customers. Handle emergencies and crises smoothly and efficiently. Develop rapport and respect among customers and fellow employees.

      Service oriented person. Received many compliments from store and restaurant customers for going far beyond the norm.

EDUCATION

      A.A. Brunswick Community College (1995)

TRAINING

      Customer Service, Daytons, 16 hours (1997)

      Achieving Your Potential, The Pacific Institute, 12 hours (1996)

WORK EXPERIENCE

1997-Present        Daytons, Madison, Wisconsin

                               Retail Sales

Sell women’s clothing and shoes in an environment where the customer and service to the customer is first and foremost. Obtained out­standing training in customer service with an emphasis on professionalism. Have received many letters and words of thanks from satisfied and appreciative customers.

1995-1997             Silver Shell, Madison, Wisconsin

Assistant Store Manager

In two years moved from Salesperson, to Head Cashier, to Assistant Manager for this women’s fashions store. Handled payroll, developed weekly and monthly sales reports, scheduled staff, and trained new personnel. Created store and window displays and helped coordinate fashion shows.

1994-1995             Satin Turtle Restaurant, Milwaukee, Wisconsin

Waitress

Became an excellent waitress and received many compliments for my service, helpfulness, and friendliness. Developed a knack for sensing when additional help was needed at a table.